Product Return Policy
In case of any dissatisfaction, manufacturing or packaging defect, customers can return/exchange the product. The customers must contact the Company from whom they had purchased the same, within 30 days from the date of purchase. They have to provide a reason and return the said products along with the original customer order receipt copy / invoice. In such cases, it is the distributor's obligation to satisfy the customer’s need for money refund or replacements of products.
Documents Required
Product Return Form
Reason for return
Copy of Invoice
Products to be returned
Please Note: Product Return Policy is NOT valid on Electric, Electronic etc items if opened.
1. Aplixapay Team will investigate the incident and, if it is found that money was indeed charged to Your card or bank account without delivery of the recharge, then You will be refunded the money within 21 working days from the date of receipt of Your e mail.
2. All refunds will be credited to Your semi- closed wallet. You can trigger a request in Your Aplixapay wallet to transfer the money from Your Aplixapay wallet back to source. It will take 3-21 working days for the money to show in Your bank account depending on Your bank’s policy.
3. If due to any reason, the company has to return the money, then the money will only go to the account from which the company has received and after deducting the service charge which is left will be send to the account in 5 to 10 bank working days from the date of refund.
Payment Refund Policy:
If Aplixapay recieve any mail from concern Bank/ Police Department regarding Fraud Transaction. We have rights to Block User Account & we will Forward the information to Particular Entities on their requirement. If we got any Fradulent transaction on your account then with certain terms and conditions that amount will refunded to the Bank account holder on Refund policies.